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   CompTIA A+ Practical Application

Admission

Trainees are wishing to qualify with CompTIA A+ Certification for PC Support professionals. It is also suitable for trainees wanting to improve their skills in PC support and administration.


CompTIA A+ Practical Application
Exam # Duration Language Level Type Classroom Code Fees
-- 30 English Professional Course Classroom Cs528 0 LE
Description :

CompTIA A+ Practical Application is an extension of the knowledge and skills identified in CompTIA A+ Essentials, with more of a "hands-on" orientation focused on scenarios in which troubleshooting and tools must be applied to resolve problems.



Objectives :
  • Given a scenario, install, configure and maintain personal computer components
  • Given a scenario, detect problems, troubleshoot and repair/replace personal computer components
  • Given a scenario, install, configure, detect problems, troubleshoot and repair/replace laptop components
  • Given a scenario, select and use the following tools
  • Given a scenario, detect and resolve common printer issues
  • Select the appropriate commands and options to troubleshoot and resolve problems
  • Differentiate between Windows Operating System directory structures (Windows 2000, XP, Vista, and Windows 7)
  • Given a scenario, select and use system utilities / tools and evaluate the results
  • Evaluate and resolve common issues
  • Troubleshoot client-side connectivity issues using appropriate tools
  • Install and configure a small office home office (SOHO) network
  • Given a scenario, prevent, troubleshoot and remove viruses and malware
  • Implement security and troubleshoot common issues


Topics :

Given a scenario, install, configure and maintain personal computer components

  • Storage devices
  • Power supplies
  • Processors
  • Memory
  • Adapter cards
  • Cooling systems

Given a scenario, detect problems, troubleshoot and repair/replace personal computer components

  • Storage devices
  • Power supplies
  • Processors
  • Memory
  • Adapter cards
  • Cooling systems

Given a scenario, install, configure, detect problems, troubleshoot and repair/replace laptop components

  • Components of the LCD including inverter, screen and video card
  • Hard drive and memory
  • Disassemble processes for proper re-assembly
  • Recognize internal laptop expansion slot types
  • Upgrade wireless cards and video card
  • Replace keyboard, processor, plastics, pointer devices, heat sinks, fans, system board, CMOS battery, speakers

Given a scenario, select and use the following tools

  • Multimeter
  • Power supply tester
  • Specialty hardware / tools
  • Cable testers
  • Loop back plugs
  • Anti-static pad and wrist strap
  • Extension magnet

Given a scenario, detect and resolve common printer issues

  • Symptoms
  • Issue resolution

Select the appropriate commands and options to troubleshoot and resolve problems

  • MSCONFIG
  • DIR
  • CHKDSK (/f /r)
  • EDIT
  • COPY (/a /v /y)
  • XCOPY
  • FORMAT
  • IPCONFIG (/all /release /renew)
  • PING (-t –l)
  • MD / CD / RD
  • NET
  • TRACERT
  • NSLOOKUP
  • [command name] /?
  • SFC

Differentiate between Windows Operating System directory structures (Windows 2000, XP, Vista, and Windows 7)

  • User file locations
  • User profile and program files
  • System file locations
  • Fonts
  • Temporary files
  • Program files
  • Offline files and folders

Given a scenario, select and use system utilities / tools and evaluate the results

  • Disk management tools
  • Disk Manager
  • System monitor
  • Administrative tools
  •  Device Manager
  • Task Manager
  • System Information
  • System restore
  • Remote Desktop Protocol (Remote Desktop / Remote Assistance)
  • Task Scheduler
  • Regional settings and language settings

Evaluate and resolve common issues

  • Operational Problems
  • Error Messages and Conditions

Troubleshoot client-side connectivity issues using appropriate tools

  • TCP/IP settings
  • Characteristics of TCP/IP
  • Mail protocol settings
  • FTP settings
  • Proxy settings
  • Tools (use and interpret results)
  • Secure connection protocols
  • Firewall settings

Install and configure a small office home office (SOHO) network

  • Connection types
  • Basics of hardware and software firewall configuration
  • Physical installation

Given a scenario, prevent, troubleshoot and remove viruses and malware

  • Use antivirus software
  • Identify malware symptoms
  • Quarantine infected systems
  • Research malware types, symptoms and solutions (virus encyclopedias)
  • Remediate infected systems
  • Update antivirus software
  • Schedule scans
  • Repair boot blocks
  • Scan and removal techniques
  • Educate end user

Implement security and troubleshoot common issues

  • Operating systems
  • System
  • Drive lock
  • Passwords
  • Intrusion detection
  • TPM




Recommended Knowledge :

the CompTIA A+ Practical Application candidate has already passed the CompTIA A+ Essentials examination.

Recommended Course(s) :

CompTIA A+ Essentials


Training Materials :

CompTIA A+ Certification: Practical Application, 2009 Edition - Axzo Press


Labs :

This course includes several labs to ensure you will gain the targeted skills and experience.


Credential :

This course is a credit towards CompTIA A+ certification

Category :
Technical Support


The Instructor: